Support when you need it.

There are three types of support options that Future Pixel can offer:
Term Contracts and Ad Hoc Support.

Term Contract

  • Priority Support
  • Automate Tasks
  • Lodge email support tickets
  • Phone Support
  • Long Term Contract Length
  • Fast response times
  • Best Rate
  • 3 month
    6 month
    12 month
    24 month
  • Usage Report
  • Hours Rollover *

Ad Hoc

  • Support upon availabilty
  • No Automation
  • Lodge email support tickets
  • Limited Phone Support
  • Limited hours pending availability
  • Medium response times
  • Normal Rate
  • Pay as you go

Need help choosing?

Get the right support for your need - read the summaries below to give you more insight into what we offer:

Term Contracts

This is classed as clients having an allocation of an agreed amount of hours on a monthly basis for support tasks. The variety of these tasks are outlined in the document. Clients with this agreement have their support hours already pre-allocated for use within our Monthly schedule, and can therefore be processed quicker and as a priority.

Options are availble for the length of the Website Maintenance Contract. Depending on chosen plan a further monthly discount is available.

Ad Hoc

This is classed as unexpected work that is requested from a client. It enters a queue of requests behind clients with Support Agreements and Project Contract priorities. We endeavour to satisfy these requests as quickly as possible, however there is no certainty that we can get to them in a timely manner.

Technogoy Stack

Latest industry leading technologies and methodology.

Case Study: Pitcher Partners

Enhancing relationships via digital collaboration.

We built and currently support the key platform used by Pitcher Partners that significantly improves processes through digital workflows.

Stronger as a Team

Let's team up an conquer the world. Here's how we do it.

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